HYPOTHESIS: The old-fashioned way of conducting time studies across different industries is outdated – the way for retailers to learn and act off of useful labor insight comes when retailers are able to conduct their own time measurement studies.
POINT 1: Traditional time studies are expensive
REASONING: Traditional time studies in the United States require hiring industrial/time study engineers ($30-$36 per hour) to enter several locations and to measure processes for stores they have no familiarity with. A fully dedicated team of 5 industrial engineers will cost on average $6,600 in a week.
POINT 2: Traditional time studies are long
REASONING: Traditional time studies in our experience take about 13 to 26 weeks. Across half a year, that’s $171, 600. The cost of “Big Bang Data Collection” heavily outweighs its limited value.
POINT 3: The actual value of a time study is decreased in retail
REASONING: Because of location-specific variables within retail (customer needs, time-of-year weather changes, etc), there is more variance within retail processes, which evolve so quickly that standards collected in initial time studies can quickly turn stale by the time they are completed. Retailers typically introduce new services, location formats, and service tools within their stores to always stay ahead.
CONCLUSION: The measurements gained from a time study aren’t for just measuring processes within your stores and finding ways of optimizing those processes. Gaining time measurements from your stores will help you build a picture of the processes within your store – but Floresight lets you take those processes and build labor models that help augment your scheduling systems.